When it is on and dialled to 10 (max) I get the same barely audible volume, and when I turn the dial down the volume decreases. If I turn this “off” I get no sound at all. The first thing I notice is that there is a sustain button in the app, (on/off) with a dial. Returning to the full app, I continue to fiddle with FX and dials to see if anything can fix the issue. Sadly, he’s decided saying “its your iPad” is the end of his support. But if its only his app that isn’t working properly, surely its either an issue with the app, or an issue with how my iPad/controller is communicating with the app – so in my opinion it IS a NSK issue. I contact customer support at NSK, and the guy rudely tells me he has never heard of such a problem, that its my iPad not the app, and offered no further advice or help. I uninstall, perform a general reset on my iPad (to maybe reset any parameters?) reinstall – no change. I uninstall both NSK and NSKS, and reinstall. I follow the iRig pro’s instructions to perform a MIDI reset. Not really knowing very much about how MIDI really works, I assume that maybe with MIDI wrench I must have changed a parameter somehow, somewhere, that affects only NSKS (and NSK free app). I open the original free version of NSK – which was working perfectly fine – but now that too is an unusable volume. I open other apps – Garageband and SampleTank – and they are lovely and loud, no problems there. I check my connections, mixer, ipad volume – all fine.
I check the apps volume, and my volume control on my irig (CC7) and that’s at max. I try all the different presets, and every one of them is the same barely audible level. I flick through the different electric pianos in NSKS, and all of them are the same low volume. It was so faint at first, I thought it wasn’t working at all, but maxing my volume on my mixer, I get a very quiet sound.
When I booted the app, I found that the volume was barely audible. I downloaded the free Neo Soul Keys app and really enjoyed the sounds it produced, so I took the plunge, purchased the full Neo Soul Keys Studio, and downloaded it. For the record, I also have Midi Wrench installed and was using it to turn on/off sustain.Įverything was running fine and I was having no issues with any of my midi instruments – the irig just plugged in and played right out of the box, and was working with every app perfectly. It’s with the latter, I am suddenly experiencing problems.
I am using an iRig Keys Pro37 connected to an iPad Air 2, running a variety of apps (not simultaneously) such as Garageband, SampleTank and Neo Soul Keys Studio. Hi there! I’m currently struggling with MIDI issues and am at a loss with what to do.
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